Terms of service

TERMS OF SERVICE

Welcome to SHRISH Online. These Terms of Service (“Terms”) govern your access to and use of ShrishOnline.com (the “Site”), including any purchases made through the Site.

Throughout these Terms, “SHRISH,” “SHRISH Online,” “we,” “us,” and “our” refer to the business operating ShrishOnline.com. By visiting our Site, creating an account, placing an order, or otherwise using our services, you agree to these Terms.

1. ONLINE STORE TERMS

By using this Site, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have obtained permission from your parent or legal guardian where required.

You may not use our products or services for any unlawful or unauthorized purpose or violate any applicable laws while using the Site.

We reserve the right to refuse service, cancel orders, limit quantities, or restrict access to the Site where reasonably necessary, including in cases of suspected fraud, misuse, pricing errors, unauthorized resale, or violation of these Terms.

2. PRODUCTS AND PRODUCT INFORMATION

SHRISH Online may offer products including, but not limited to:

  • Jewelry and fashion jewelry

  • Sarees, clothing, and fashion accessories

  • Gifts and return gifts

  • Home and festive décor

  • Wedding, festival, and special-occasion collections

We make reasonable efforts to display product descriptions, dimensions, materials, colors, photographs, and other information accurately.

However, colors and appearance may vary depending on your screen, lighting, photography, and device settings. Handmade, handcrafted, handloom, embroidered, stone-set, or artisan-made products may also have minor variations between individual pieces. Such natural variations are not necessarily defects.

3. JEWELRY

Jewelry products may contain natural, synthetic, simulated, or imitation stones, beads, pearls, plating, alloys, and other materials as specified in the applicable product description.

Minor differences in stone color, placement, finish, texture, or craftsmanship may occur.

Customers should review the individual product description and care instructions before purchasing and using jewelry.

4. SAREES AND CLOTHING

Colors, patterns, embroidery, borders, prints, weaving, and other details may vary slightly from photographs.

Where applicable, blouse pieces, accessories, fall/pico services, stitching, customization, or other inclusions will be specified on the relevant product page.

Customers are responsible for reviewing measurements, sizing information, and product descriptions before placing an order.

5. PRICES

All prices displayed on the Site are shown in the currency indicated at checkout.

Prices may change without notice. A price change will not affect an order that has already been accepted, except where there is an obvious pricing or technical error.

Taxes, duties, shipping fees, and other applicable charges may be added at checkout depending on the customer's location and the nature of the order.

6. ORDERS

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to reject or cancel an order for legitimate reasons, including:

  • Product unavailability

  • Incorrect pricing or product information

  • Payment authorization failure

  • Suspected fraud

  • Shipping restrictions

  • Errors in inventory

  • Orders that appear to be placed for unauthorized commercial resale

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method, subject to payment-provider processing times.

7. PAYMENT

Payments must be made using the payment methods available during checkout.

Customers agree to provide current, complete, and accurate billing and payment information.

Payment processing may be provided by third-party payment processors. SHRISH Online does not control the processing policies or systems of third-party payment providers.

8. SHIPPING AND DELIVERY

Shipping availability, estimated delivery times, shipping charges, and applicable restrictions may vary depending on destination and product.

Delivery estimates are estimates and are not guaranteed unless expressly stated otherwise.

Delays may occur due to carriers, customs, weather, holidays, incorrect addresses, government restrictions, or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Our separate Shipping Policy, where available, forms part of these Terms.

9. INTERNATIONAL ORDERS

International orders may be subject to customs duties, import taxes, brokerage charges, or other governmental fees.

Unless expressly stated at checkout that such charges are included, the customer is responsible for charges imposed by the destination country.

Customs procedures may also cause delivery delays outside our control.

10. RETURNS, EXCHANGES, AND REFUNDS

Returns, exchanges, cancellations, and refunds are governed by the SHRISH Online Refund & Return Policy in effect at the time of purchase.

Certain products may be final sale or subject to special return restrictions, including customized, personalized, altered, made-to-order, clearance, or hygiene-sensitive products where permitted by law.

Please review the applicable return policy before completing your purchase.

Nothing in these Terms limits any mandatory consumer rights that cannot legally be waived.

11. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If you receive an item that is damaged, defective, or materially different from what you ordered, please contact us promptly within the period specified in our Refund & Return Policy.

We may request photographs, videos, packaging information, order information, or other reasonable evidence to evaluate the claim.

12. PROMOTIONS AND DISCOUNTS

Promotional offers, coupon codes, discounts, gifts with purchase, and other promotions may be subject to additional terms.

Unless otherwise stated:

  • Offers cannot be combined.

  • Discounts have no cash value.

  • Promotions may have expiration dates or quantity limits.

  • We may correct or cancel promotions affected by technical or pricing errors.

13. INTELLECTUAL PROPERTY

The Site and its content—including the SHRISH name, logos, graphics, product photography, designs, text, layouts, artwork, marketing materials, and other original content—are owned by or licensed to SHRISH Online or its applicable rights holders.

You may not reproduce, copy, distribute, modify, sell, exploit, or commercially use our protected content without prior written permission, except as permitted by applicable law.

14. CUSTOMER REVIEWS AND USER CONTENT

If you submit a review, photograph, testimonial, comment, or other content to us, you represent that you have the right to provide that content.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and share such content for operating and promoting SHRISH Online, subject to applicable law and our Privacy Policy.

You may not submit unlawful, defamatory, fraudulent, infringing, abusive, or misleading content.

15. THIRD-PARTY SERVICES AND LINKS

Our Site may use or link to third-party services, including payment processors, shipping providers, social media platforms, analytics services, and other technology providers.

We are not responsible for the content, policies, availability, or independent actions of third-party websites and services.

16. PERSONAL INFORMATION

Your submission and use of personal information through the Site is governed by our Privacy Policy.

17. PROHIBITED USES

You may not use the Site to:

  • Engage in unlawful or fraudulent activity

  • Violate intellectual-property rights

  • Transmit malicious software or harmful code

  • Attempt unauthorized access to our systems

  • Scrape or extract Site content for unauthorized commercial purposes

  • Submit false or misleading information

  • Interfere with the security or operation of the Site

  • Abuse promotions, payment systems, returns, or chargeback processes

We may suspend or terminate access for violations of these Terms.

18. ERRORS AND INACCURACIES

Occasionally, information on the Site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other information.

We reserve the right to correct such errors and update information as permitted by law.

19. DISCLAIMER

To the maximum extent permitted by applicable law, the Site and services are provided on an “as available” basis.

We do not guarantee that the Site will always operate uninterrupted or error-free.

Nothing in this section excludes warranties, guarantees, or consumer protections that cannot legally be excluded.

20. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, SHRISH Online and its owners, affiliates, officers, employees, agents, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products.

Any limitation of liability applies only to the extent permitted by applicable law.

21. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless SHRISH Online and its applicable affiliates, officers, employees, agents, and service providers from claims or liabilities arising from your unlawful use of the Site, violation of these Terms, or infringement of another person's rights.

22. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

23. CHANGES TO THESE TERMS

We may update these Terms from time to time.

The latest version will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes become effective constitutes acceptance of the revised Terms to the extent permitted by law.

24. GOVERNING LAW

These Terms will be governed by the laws applicable to the business entity operating SHRISH Online and the jurisdiction identified in the Site's legal or contact information, without limiting any mandatory consumer protections available to customers in their place of residence.

25. CONTACT INFORMATION

Questions regarding these Terms of Service may be sent through the contact information provided on ShrishOnline.com.

Website: ShrishOnline.com

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